How to set up NAPA on PartsTech
To set up NAPA on PartsTech, you’ll need your “TAMS Password.” If you’ve ordered online from your local NAPA store before, chances are you already have a TAMS Password configured for your account. If you have ordered online from your local NAPA store, follow the instructions below.
If you have not ordered online from your local NAPA store previously, or if you’ve followed the instructions below and you’re still having trouble, you may need to call your local store. We’ve put together instructions on how to retrieve your TAMS Password from your local store here.
Step 1: Gather your NAPA account information
If you know your TAMS Password (it’s usually 6 digits and starts with a D), that’s great! You can skip to Step 3 below.
If you don’t know your TAMS Password, in many cases you can use your NAPA account number (also known as your A/R or account receivable number) to derive your TAMS password. Here’s how:
First, find a recent invoice from your local NAPA store and locate your account number. The images below highlight where you can find your number. Once you find your NAPA account number, move on to Step 2.
Step 2: Convert your customer number to your TAMS password
Once you have your account number, follow these steps to derive your TAMS Password from your customer number:
Your TAMS password is usually a 6-character combination of the letter “D”, a series of zeros and your NAPA account number.
In the majority of cases, you can derive their TAMS password using the process pictured below.
For example, if your account number is “123”, start with the letter “D,” put your account number in the last spaces, and add two zeros in the middle so you end up with six (6) total characters. Your TAMS Password is D00123.
If you have a 5 digit account number (i.e. “12345”), start with the letter “D” plus your account number. Your TAMS Password is D12345. Note: in this example, you do not add zeros because your combination is already six characters.
Step 3: Enter your TAMS Password on PartsTech
Enter your TAMS Password in the space provided. Check to be sure you have the correct store location selected. Then click “Save.”
Step 4: Complete the set up or registration process and then check your account status.
You’re almost done! If you are in the process of setting up a new account on PartsTech for the first time, please be sure to complete the registration process and confirm your email address. Also, don’t forget to set up your other preferred parts suppliers on PartsTech.
Next time you run a search on PartsTech, you should see results from your local NAPA store. If you don’t see any results, it is likely that your NAPA account needs additional configuration. You can check the status of your NAPA account by logging in to PartsTech and checking your Supplier settings (pictured below). Look for the green “Account Verified” message. That means your NAPA account on PartsTech is set up and ready to go.
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