NAPA Online believes in customer satisfaction. That's why we offer two options for returning items purchased online. Within 30 days of your purchase, items can be returned to NAPA Online via UPS or taken directly to a participating NAPA Store for a refund.
Within 30 days of receipt of items purchased from NAPA Online, customers may choose to return (with no additional shipping cost):
- Any new item in original packaging and condition.
- Any used core, as long as it is shipped in the box that contained the new product. (What is a Core?)
- Any item received in a damaged or defective condition.
- Any item received in error.