- March 11, 2019
- By jdiyulio
- In Distributors
- Tags automotive repair, autoparts, Catalog, ecommerce, ecommerce strategy, market reach, more customers, parts store, partstech, returns, Shop management system
When was the last time you took a hard look at your e-commerce strategy? Five years ago? Ten years ago? Where are your sales going? Do you currently have an online presence to sell parts? If your sales are not where you would like them to be, maybe it’s time to look at PartsTech.
PartsTech is a cloud-based online parts search engine that connects hundreds of local repair shops to your inventory. Your customers select you as their preferred supplier and when they need a part, your inventory is immediately available in the search. Think Expedia, for parts.
With online parts ordering due to increase year over year, it’s more important than ever to optimize your market reach and actively eliminate some of the common problems that come with the traditional ways of selling parts. PartsTech can help you increase sales and decrease inefficiencies. Sounds good, doesn’t it?
First, let’s look at how we eliminate some of the biggest headaches in your operation:
Not Enough Staff to Man The Phones on a Busy Day?
With PartsTech, your shops can go online, enter a vehicle, search for parts and see all of the parts you have in stock that fit for that application. They don’t sit on hold waiting for someone to help them and there is less chance for human error in choosing the correct part. Shops can find parts quickly knowing you’re customer service team will be there when they need it most.
Too Many Returns.
PartsTech allows the shop to order by VIN or plate, using data directly from the manufacturers insuring the right part is ordered the first time. The last thing you want is your driver going back and forth switching out parts due to confusion or miscommunication.
Not Enough Customers.
Your business lives and dies by the reach you have in your local market. There could be hundreds of shops in your city but only a handful have visibility into your inventory. When a PartsTech user runs a search for parts your have on hand, you have the option to have your inventory displayed in our expanded catalog. You make a sale and the repair shop gets out of a bind, keeping you in mind in the future.
Catalogs Taking Forever to Update.
Yes, we have the remedy for this, too. PartsTech receives product updates from manufacturers daily and are loaded within 24-48 hours. Stop waiting weeks or months for digital catalog updates. Your shops need to have the most current product data when ordering and old data can hurt your sales.
And there is one more piece to the e-commerce puzzle that suppliers must consider when looking to expand their reach…Shop Management Systems.
Getting Your Inventory Into Shop Management Systems.
Most shops today rely on their shop management system to handle all the daily workflow including RO’s, customer data, accounting, marketing, and yes, parts ordering. Shops want everything included in one platform eliminating the need for opening multiple tabs to access other websites to order parts. That’s where PartsTech comes in.
Our platform has been integrated into over 30+ SMS platforms including Shop-Ware, Shop Boss, TekMetric, and Omnique. PartsTech will make sure your inventory has a reach into many of the most popular SMS platforms in the industry today. That helps you sell more parts to more shops in your market (and beyond). With the flip of a switch, your business could be in front of hundreds of shops. What would that mean to your bottom line? Everything.
PartsTech helps you eliminate many common headaches you may be dealing with and works hard to make sure your e-commerce business is getting the exposure it needs to thrive in a competitive market.
It’s time to start thinking bigger. Reach out to PartsTech today to see just how much bigger your business can grow. Contact us for a demo!